Oil boiler servicing in Sittingbourne, Swale & Canterbury
An annual oil boiler service by an OFTEC registered engineer, with the burner cleaned, the nozzle replaced, combustion tested and the OFTEC CD/11 report completed. All makes, internal and external.

Oil boiler servicing in Sittingbourne, Swale and Canterbury
An oil boiler should be serviced once a year by an OFTEC registered engineer to maintain its efficiency and safety. An oil burner that is out of adjustment wastes fuel, soots up the heat exchanger and shortens the boiler's life, so the annual service earns its money back.
Always make sure your engineer is OFTEC registered. It is normally a condition of the manufacturer warranty, and it is your assurance that the person working on the oil system is trained and assessed for it.
What we do on your oil boiler service
The service takes about an hour. We discuss any issues you have had with the boiler, work through the checks below, and finish by completing the OFTEC CD/11 form, which lists the work done and the readings taken.
Booking a boiler service
Call the office or use the form. We will agree a date and a fixed price, and we can service the boiler at the same time as a repair or a tank replacement if that suits.
- Visual inspectionBoiler, pipework, oil tank and supply pipe checked for condition and compliance with the regulations.
- Flue inspection and cleanFlue checked for soot, damage and correct termination, and cleaned.
- Nozzle replacementA new nozzle every service for a clean, efficient flame.
- Tank and supply lineChecked for water in the tank and leaks in the supply pipe; filters and fire valve inspected.
- Combustion testFlue gas analyser test of smoke number, CO2 and efficiency, with the burner adjusted to the readings.
- Internal cleanCasing removed; heat exchanger, baffles and burner cleaned.
- Safety systemsThermostats, pressure-relief valve and burner lockout devices tested.
- OFTEC CD/11 reportThe service report completed and left with you for the warranty and your records.
Is your boiler due a service?
Tell the dial when it was last done and it tells you how long you have.
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What customers say
Rated 4.9 out of 5 on Google reviews. The quotes below are copied word for word from the public listing.
I have used Sterling Heat on few occasions: removing old system and installing new combi boiler, connecting radiators, pipework adjustments, gas hob installation. Always professional and very helpful! Very knowledgeable! Best in the area!
We’ve used Gary several times since buying our house 7yrs ago for small jobs. Now we need a new boiler we feel lucky to have someone we know and trust to do a good job at a fair price.
Gary is great at his job and takes time to make sure it is done to the highest standard. I completely renovated my house so needed heating and wet plumbing.
Questions people ask us
How often should an oil boiler be serviced?
Every year, by an OFTEC registered engineer. Oil burns dirtier than gas, so the burner, nozzle and heat exchanger need cleaning annually to stay efficient and to keep the manufacturer warranty valid.
What is the OFTEC CD/11 form?
It is the standard oil-boiler commissioning and service report. After the service our engineer completes a CD/11 listing the checks carried out, the combustion readings and any recommendations, and leaves you a copy for your records and the warranty.
How long does an oil boiler service take?
Around an hour to an hour and a half. Allow a little longer if the boiler has not been serviced for a while or the tank needs attention.
Do you check the oil tank?
Yes. We inspect the tank, its base and the supply pipe for leaks, water contamination and compliance with the regulations, and we tell you if anything needs doing.
Can you service an external oil boiler?
Yes. External and internal boilers, combi and regular, every make.
Book your oil boiler service
OFTEC registered, fixed price, with the CD/11 report. Sittingbourne, Swale and Canterbury.
Book an oil boiler service
Tell us what you need and we will call you back, usually the same working day. No obligation, and we never pass your details on.
- info@sterling-heat.co.uk
- Hours
- Mon to Fri, 8am to 6pm
- Based in
- 40 Homewood Avenue, Sittingbourne, Kent ME10 1XW
- Covering
- Sittingbourne, Sheerness, Isle of Sheppey, Faversham, Canterbury and across Kent
Free quotes and site surveys for new boilers and full systems. For a breakdown, call: most problems are dealt with the same or next day.