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Rapid response across Kent
As a family-run business we know what it is like to have no heating or hot water. We dispatch the nearest available engineer to get you going quickly.
Gas, oil & LPG boiler repairs across Sittingbourne, Swale & Canterbury
Heating stopped? We repair every make and model of gas, LPG and oil boiler, with stocked vans and over 25 years of fault-finding. Most problems are dealt with the same or next day.
Gas Safe registeredNatural gas and LPG
OFTEC registeredOil-fired boilers and tanks
G1 accredited installerExtended manufacturer warranties
4.9 on Google★★★★★ out of 5
Boiler repairs
We repair all types of gas and oil boilers
A family-run business sending the nearest available engineer, with the diagnosis done properly the first time.
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All brands, all models
Gas, LPG and oil boilers of every make. Our engineers are experts at diagnosing faults, and central heating is our speciality.
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Fully stocked vehicles
The common spare parts are on the van, so most repairs are completed on the first visit rather than after a wait for parts.
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Courteous and tidy
Polite engineers who treat your home with respect and leave it as clean as they found it. Great service at great value.
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Energy savings and prevention
While we are there we will tell you if something is costing you money or about to fail, and how preventative maintenance avoids the next call-out.
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Guaranteed workmanship
New parts and our work come with a written warranty. Free quotes for any larger repair, and a straight answer if replacement makes more sense.
Try it
What is your boiler doing?
Pick the symptom. You get the likely cause, the safe things to try before you ring, and what we will do when we arrive.
Pressure gauge check
Find the gauge on the front or underneath of the boiler and set the needle to match yours.
1.2 bar
Common faults we fix
Any of these sound familiar?
- No heating or hot water: diverter valves, pumps, PCBs, thermostats and sensors.
- Boiler locking out or showing a fault code: ignition, gas valve, fan, flue and condensate problems.
- Losing pressure: leaks, expansion vessels and pressure-relief valves.
- Banging, kettling or cold radiators: sludge, airlocks and failed valves, cured with a flush and balance.
- Oil boiler lockouts: nozzles, photocells, pumps, air in the line and tank problems.
- Smell of gas or a carbon-monoxide alarm: turn the gas off at the meter, open windows, leave the property and call the National Gas Emergency line on 0800 111 999 before you call us.
Google reviews
What customers say
Rated 4.9 out of 5 on Google reviews. The quotes below are copied word for word from the public listing.
★★★★★
I have used Sterling Heat on few occasions: removing old system and installing new combi boiler, connecting radiators, pipework adjustments, gas hob installation. Always professional and very helpful! Very knowledgeable! Best in the area!
★★★★★
We’ve used Gary several times since buying our house 7yrs ago for small jobs. Now we need a new boiler we feel lucky to have someone we know and trust to do a good job at a fair price.
★★★★★
Gary is great at his job and takes time to make sure it is done to the highest standard. I completely renovated my house so needed heating and wet plumbing.
FAQ
Questions people ask us
My boiler has no power, no heating or no hot water. What should I check first?
Check the power and the fused spur, the thermostat and programmer settings, and the pressure gauge: on most combis it should read between 1 and 1.5 bar when cold. If the pressure has dropped, topping up via the filling loop often brings it back. If it keeps dropping, there is a leak somewhere and we need to find it.
Do you repair all boiler makes?
Yes: gas, LPG and oil, all brands and all models. Our vans are stocked with the common parts, so the majority of repairs are finished on the first visit. For anything unusual we order the part and come back as soon as it lands.
How fast can you get to me?
We deal with most problems the same or next day. Ring the office or the mobile as early as you can and we will give you an honest time.
Is it worth repairing an old boiler?
Often, yes: a new fan, PCB or pump can give an older boiler several more years. If the boiler is over 15 years old, parts are getting scarce or the heat exchanger has gone, we will say so and quote for a replacement instead. We will not sell you a boiler you do not need.
Can you repair my oil boiler?
Yes. Lockouts, burner faults, blocked nozzles, failed pumps and photocells, and problems with the oil line or tank. We are OFTEC registered and carry the common oil parts.
Do I get a guarantee on the repair?
Yes. New parts and our workmanship are covered by a written warranty, and we leave you with a note of what was done.
Boiler broken down?
Call now. Same or next day for most repairs across Sittingbourne, Swale and Canterbury.
Request a repair
For a breakdown, calling is quickest. Otherwise tell us the boiler and the fault and we will ring you back with a time.
Speak to an engineer
07585 504476
- info@sterling-heat.co.uk
- Hours
- Mon to Fri, 8am to 6pm
- Based in
- 40 Homewood Avenue, Sittingbourne, Kent ME10 1XW
- Covering
- Sittingbourne, Sheerness, Isle of Sheppey, Faversham, Canterbury and across Kent
Gas Safe registered
OFTEC registered
G1 accredited installer
4.9 on Google
Free quotes and site surveys for new boilers and full systems. For a breakdown, call: most problems are dealt with the same or next day.